Terms of service
OVERVIEW
Welcome to BW Signature Blends LLC! The terms "we", "us" and "our" refer to BW Signature Blends LLC. BW Signature Blends LLC operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). BW Signature Blends LLC is powered by Shopify, which enables us to provide the Services to you.
The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.
Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.
By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.
SECTION 1 - ACCESS AND ACCOUNT
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 - OUR PRODUCTS
We make every reasonable effort to accurately display and describe the products offered by BW Signature Blends LLC, including product images, packaging, ingredients, net weight, and other product information. However, product colors, packaging, labels, and appearance may vary slightly from what is displayed on your device or on our website.
Product descriptions, ingredients, packaging, availability, and other product information may be updated or changed from time to time without prior notice.
Please review all ingredient and allergen information before purchasing or consuming our products. Customers with food allergies, sensitivities, or dietary restrictions are responsible for reviewing the product label and ingredient information before use.
We reserve the right to discontinue products, limit quantities, or restrict the sale of products when reasonably necessary.
All products are subject to availability. We do not guarantee that a particular product or flavor will remain available at all times.
While we work to maintain consistent quality across our seasoning blends, minor variations in color, texture, aroma, or appearance may naturally occur between batches and do not necessarily indicate a defect.
SECTION 3 - ORDERS
When you place an order, you are making an offer to purchase. BW Signature Blends LLC reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until BW Signature Blends LLC confirms acceptance. We must receive and process your payment before your order is accepted.
Please review your order carefully before submitting, as BW Signature Blends LLC may be unable to accommodate cancellation requests after an order is accepted.
In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the email, billing address, and/or phone number provided at the time the order was made.
Your purchases are subject to return or exchange solely in accordance with our Return & Refund Policy.
You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.
SECTION 4 - PRICES AND BILLING
All prices displayed on the BW Signature Blends LLC website are listed in U.S. dollars and are subject to change without notice.
The price charged for a product will be the price displayed at the time your order is placed, subject to any applicable discounts or promotions. Applicable sales tax, shipping, and other charges will be calculated and displayed during checkout when required.
Prices offered online may differ from prices available at pop-up events, vendor events, retail locations, or through special promotions.
From time to time, BW Signature Blends LLC may offer discounts, promotional codes, bundles, or other special offers. These promotions may have separate terms, expiration dates, exclusions, or purchase requirements and may be changed or discontinued at any time.
You agree to provide current, complete, and accurate billing, payment, and contact information when making a purchase.
By submitting an order, you represent that you are authorized to use the payment method provided and authorize BW Signature Blends LLC and its payment processors to charge the applicable purchase amount, including any shipping charges and applicable taxes.
If a payment is declined, reversed, canceled, or otherwise cannot be processed, we reserve the right to delay, cancel, or refuse the associated order.
We reserve the right to correct pricing or billing errors. If an error affects an order you have already placed, we may contact you before processing the order to provide appropriate options.
SECTION 5 - SHIPPING AND DELIVERY
BW Signature Blends LLC works to process and ship orders within the timeframes stated in our Shipping Policy. All processing and delivery times are estimates and are not guaranteed.
Delivery may be affected by carrier delays, weather, holidays, incorrect or incomplete shipping information, or other circumstances outside our reasonable control.
Customers are responsible for providing accurate and complete shipping information when placing an order. Once an order has been transferred to the shipping carrier, we may have limited ability to modify or redirect the shipment.
If an order arrives damaged, is incorrect, or you experience a delivery issue, please contact us at info@bwsignatureblends.com so we can review the situation and assist where reasonably possible.
Additional information regarding processing, tracking, damaged packages, and delivery is available in our Shipping Policy.
SECTION 6 - INTELLECTUAL PROPERTY
The content available through BW Signature Blends LLC and our website, including but not limited to our business name, logos, branding, product names, product descriptions, text, photographs, graphics, artwork, videos, recipes, website design, and other original content, is owned by or licensed to BW Signature Blends LLC and is protected by applicable intellectual property laws.
You may access and use our website and its content for your personal, non-commercial use only.
Unless you have received prior written permission from BW Signature Blends LLC, you may not copy, reproduce, modify, distribute, republish, sell, commercially exploit, or create derivative works from our protected content.
Nothing in these Terms grants you ownership of, or a license to use, any trademark, copyright, logo, brand identity, or other intellectual property belonging to BW Signature Blends LLC, Shopify, or another applicable rights holder except as expressly permitted.
All rights not expressly granted are reserved.
SECTION 7 - OPTIONAL TOOLS
From time to time, BW Signature Blends LLC may provide access to tools, applications, features, or services offered by third parties through our website.
We may not control or monitor these third-party tools. They are provided on an “as is” and “as available” basis, and your use of them may also be subject to the terms and policies of the applicable third-party provider.
Your use of optional third-party tools is at your own discretion. We encourage you to review the applicable terms and privacy policies before using third-party services.
We may introduce new website features, tools, or services in the future. Unless otherwise stated, those features will also be subject to these Terms of Service.
SECTION 8 - THIRD-PARTY LINKS
Our website may contain links to websites, services, applications, social-media platforms, or other resources operated by third parties.
BW Signature Blends LLC does not control these third-party websites or services and is not responsible for their content, availability, accuracy, privacy practices, security, products, or services.
If you choose to visit or use a third-party website or service, you do so subject to that third party’s applicable terms and policies.
We encourage you to review the terms, privacy policies, return policies, and other applicable policies of third-party websites before providing personal information or completing a transaction.
Questions or concerns regarding products or services purchased directly from a third party should be directed to that third party.
SECTION 9 - RELATIONSHIP WITH SHOPIFY
BW Signature Blends LLC is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make through our Store are made directly with BW Signature Blends LLC.
By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and BW Signature Blends LLC, including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with BW Signature Blends LLC.
SECTION 10 - PRIVACY POLICY
All personal information we collect through the Services is subject to our Privacy Policy. Certain personal information may also be subject to Shopify's Privacy Policy.
Because our Services are hosted by Shopify, Shopify may collect and process personal information relating to your access to and use of the Services in order to provide and improve the Services. Information submitted through our Services may also be transmitted to Shopify and other service providers that assist us in operating our business, including providers that may be located outside your state or country.
Please review our Privacy Policy for additional information about how BW Signature Blends LLC collects, uses, and protects personal information.
SECTION 11 - FEEDBACK
We welcome feedback, reviews, suggestions, ideas, comments, and other communications from our customers regarding BW Signature Blends LLC, our products, or our Services (“Feedback”).
By voluntarily submitting Feedback to us, you represent that you have the right to provide it and that your Feedback does not violate the rights of any other person or organization.
Unless otherwise agreed in writing, you grant BW Signature Blends LLC permission to use, reproduce, publish, display, modify, and share Feedback for legitimate business and promotional purposes without compensation to you.
We are not obligated to maintain Feedback in confidence, provide compensation for Feedback, or respond to Feedback.
Feedback must not contain unlawful, threatening, abusive, defamatory, obscene, misleading, or otherwise inappropriate material, and must not infringe another party's copyright, trademark, privacy, or other rights.
We reserve the right, but are not obligated, to monitor, edit, or remove content submitted through areas of our Services that permit customer-generated content when we reasonably determine that the content violates these Terms or applicable law.
SECTION 12 - ERRORS, INACCURACIES AND OMISSIONS
We make reasonable efforts to ensure that information provided by BW Signature Blends LLC is accurate and up to date. However, our website or Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, ingredients, pricing, promotions, availability, shipping charges, delivery estimates, or other information.
We reserve the right to correct errors, inaccuracies, or omissions and to update or change information at any time without prior notice.
If an error affects an order that has already been placed, we may contact you to provide appropriate options, which may include correcting the order or canceling the affected item or order and issuing any applicable refund.
We are not obligated to update or clarify information except as required by applicable law.
SECTION 13 - PROHIBITED USES
You may use the BW Signature Blends LLC website and Services only for lawful purposes.
You may not use our website or Services to:
• Violate any applicable federal, state, local, or international law or regulation.
• Infringe upon the intellectual property, privacy, or other legal rights of BW Signature Blends LLC or another person or organization.
• Submit false, fraudulent, misleading, defamatory, abusive, threatening, or unlawful information or content.
• Impersonate another person, business, or organization.
• Transmit spam, unsolicited advertising, malicious code, viruses, malware, or other harmful material.
• Attempt to gain unauthorized access to our website, customer accounts, systems, networks, or data.
• Interfere with or disrupt the security, operation, or functionality of our website or Services.
• Collect or track personal information about other users without authorization.
• Use automated systems, scraping tools, bots, or similar technology in a manner that interferes with our Services or violates applicable law.
• Use our Services for fraudulent transactions or other unlawful activity.
We reserve the right to restrict or terminate access to our Services when we reasonably believe these Terms have been violated or when necessary to protect BW Signature Blends LLC, our customers, or our Services, subject to applicable law.
SECTION 14 - AGENTS
14.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed on behalf of or using persons device, without direct supervision.
14.2 No Agent may access, use, or interact with Services unless, at all times, it identifies itself and operates in strict accordance with the requirements in section 14.4 below. In addition, no Agent may access, use, or interact with Services if we have requested that the Agent refrain from accessing, using, or interacting with any service.
14.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.
14.4 Agents must: (i) in all HTTP/HTTPS requests, identify that the request is from an Agent and disclose the name of the Agent by including the following in the request's user agent string: "Agent/[agent name]"; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent, such as by (a) mimicking human behavior and interaction patterns, or (b) completing or circumventing CAPTCHAs or measures intended to distinguish computer use from humans, (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer, (iv) not circumvent or otherwise avoid any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.
SECTION 15 - TERMINATION
BW Signature Blends LLC reserves the right to suspend or terminate your access to all or part of our Services if you violate these Terms of Service, engage in fraudulent or unlawful activity, misuse our website or Services, or when termination is otherwise reasonably necessary to protect our business, customers, or Services.
Termination of access does not eliminate any payment obligations or other responsibilities that arose before termination.
Provisions of these Terms that by their nature should continue after termination will remain in effect, including provisions concerning intellectual property, disclaimers, limitations of liability, indemnification, privacy, governing law, and other applicable rights and obligations.
SECTION 16 - DISCLAIMER OF WARRANTIES
The information presented on or through the Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Services, or by anyone who may be informed of any of its contents.
EXCEPT AS EXPRESSLY STATED BY BW Signature Blends LLC, THE SERVICES AND ALL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.
SECTION 17 - LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL BW Signature Blends LLC, OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY PRODUCTS PROCURED USING THE SERVICES, OR FOR ANY OTHER CLAIM RELATED IN ANY WAY TO YOUR USE OF THE SERVICES OR ANY PRODUCT, INCLUDING, BUT NOT LIMITED TO, ANY ERRORS OR OMISSIONS IN ANY CONTENT, OR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF THE SERVICES OR ANY CONTENT (OR PRODUCT) POSTED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES, EVEN IF ADVISED OF THEIR POSSIBILITY.
SECTION 18 - INDEMNIFICATION
You agree to indemnify, defend and hold harmless BW Signature Blends LLC, Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, payable to any third party due to or arising out of (1) your breach of these Terms of Service or the documents they incorporate by reference, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.
We will notify you of any indemnifiable claim, provided that a failure to promptly notify will not relieve you of your obligations unless you are materially prejudiced. We may control the defense and settlement of such claim at your expense, including choice of counsel, but will not settle any claim requiring non-monetary obligations from you without your consent (not to be unreasonably withheld). You will cooperate in the defense of indemnified claims, including by providing relevant documents.
SECTION 19 - SEVERABILITY
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
SECTION 20 - WAIVER; ENTIRE AGREEMENT
The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to the Service constitutes the entire agreement and understanding between you and us and governs your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.
SECTION 21 - ASSIGNMENT
You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent, and any such attempt will be null and void. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.
SECTION 22 - GOVERNING LAW
These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where BW Signature Blends LLC is headquartered. You and BW Signature Blends LLC consent to venue and personal jurisdiction in such courts.
SECTION 23 - HEADINGS
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.
SECTION 24 - CHANGES TO TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page.
We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law, and such changes will be effective on the date specified in the notice. Your continued use of or access to the Services following the posting of any changes to these Terms of Service constitutes acceptance of those changes.
SECTION 25 - CONTACT INFORMATION
BW Signature Blends LLC
Email: info@bwsignatureblends.com
Website: bwsignatureblends.com
Mailing Address: 6720 Old Monroe Rd STE B PMB 1039 Indian Trail, North Carolina 28079
BW Signature Blends LLC is a limited liability company organized in the State of North Carolina.