Shipping policy

At BW Signature Blends, we carefully prepare every order so your seasonings arrive ready to bring bold flavor to your table. We appreciate your business and want your shipping experience to be as smooth as possible.

Order Processing

Orders are typically processed within 2–3 business days after purchase.

Orders are not processed, shipped, or delivered on weekends or major holidays. During periods of high order volume, processing may take slightly longer.

Shipping

BW Signature Blends currently ships within the United States.

Available shipping options and applicable shipping costs are displayed at checkout before your order is completed.

Shipping time begins after your order has been processed and transferred to the shipping carrier. Delivery times are estimates and may vary depending on destination, carrier delays, weather, holidays, or other circumstances outside our control.

Tracking Information

When tracking is available, customers will receive tracking information after their order has shipped. Please allow time for the carrier to update the tracking information after the shipping label is created.

Incorrect or Incomplete Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout. Please contact us as soon as possible if you notice an error.

Once an order has shipped, we may not be able to change the delivery address. Additional shipping charges resulting from an incorrect or incomplete address may be the customer's responsibility.

Lost, Delayed, or Delivered Packages

Once an order has been transferred to the shipping carrier, delivery may be affected by circumstances outside our control.

If your tracking information shows your package as delivered but you cannot locate it, please check around your delivery location, with household members or neighbors, and contact the shipping carrier. You may also contact us at info@bwsignatureblends.com and we will assist where reasonably possible.

Damaged Orders

If your order arrives damaged, please contact us at info@bwsignatureblends.com as soon as possible. Include your order number and photographs of the damaged product, shipping box, and packaging so we can review the issue.

Local Pickup

Local pickup will only be available when specifically offered as an option during checkout. Pickup instructions will be provided after the order is ready.

Contact Us

Questions regarding shipping or an existing order can be sent to:

BW Signature Blends LLC
info@bwsignatureblends.com